“Low rating” is the nemesis of every amazon seller. When dissatisfied with the quality of your products, customers are always ready and willing to supply you with one. These low ratings do not only affect your sales. They could literally kill your business and send you to ground zero. Of course, everyone knows that Amazon is very strict with product quality, and they would not hesitate to drop the hammer on every seller that neglects to maintain quality control on its products.
Therefore, every Amazon seller must ensure quality control before shipping products to Amazon’s warehouse. Engaging the services of a quality inspector would help you avoid a bad review from an aggrieved customer and a low rating due to multiple dissatisfied customers.
This article will consider what you need to do to ensure the quality control of products shipped directly to Amazon.
Why Do You Need Quality Inspection as an Amazon Seller?
The truth remains that manufacturing is not an exact science. It is not a question of whether there are quality issues but how severe these quality issues are. These quality issues could include the following:
- Scratches
- Dirt
- Brands
- Minor cosmetic issues.
However, some quality issues are more severe and could cause a lot of damage to your business reputation. These include the following:
- Detached pieces
- Incorrect labels
- Incorrect design
- Invalid colors
- Damage
Does Amazon Ensure Quality Control of Products?
Amazon is very strict about product quality, which is expected, considering that they are the largest online market. You don’t matter to Amazon. Yes, that might sound harsh, but you will need to accept that as the case. They are concerned about their customers. They want their customers to enjoy using their platform to make purchases. As a result, if you ship clients substandard goods, Amazon will penalize you.
Amazon established quality goals for vendors to satisfy to safeguard buyers from faulty or otherwise subpar goods. To ensure that your company complies with all specified requirements, you will need to engage the services of a quality inspector and increase the frequency of inspections.
A frequent quality goal for eCommerce is the order defect rate. Amazon usually sets an order defect rate of less than 1%, determined by credit card chargebacks and sellers’ ratings of 1 or 2. Remember that their primary priority is customer satisfaction, and they stop at nothing to keep it that way.
Amazon has issues with companies that have return rates that exceed the limits they have established. They look into any instances where sellers ignore these requirements. Depending on the category, different returns rates are permitted on Amazon. Less than 10% of returns are typical for goods with respectable return rates.
Amazon also employs the services of Amazon testers, who are allowed a discounted product purchase for their sincere and honest review of the product. These Amazon testers could also contribute to determining the sustainability of your business as an Amazon seller.
How to Ensure Quality Control of Products Shipped Directly to Amazon
High-quality products from your vendors are crucial if you sell on Amazon FBA. Therefore, you must carry out a pre-shipment inspection before you ship your products from a supplier to Amazon.
Pre-shipment assessments can assist you in achieving the quality levels you seek if you’re serious about the quality of your goods. Once your order is about 80% complete, an inspector will visit the factory in China (or wherever) to conduct the inspection.
The inspector examines several products based on an AQL (Acceptable Quality Limits) standard. It could be wise to inspect the entire package if it is a small consignment (less than 1,000 units).
The specifics of your quality inspection checklist will determine what the quality inspector looks for. All the various items are listed on a quality inspection checklist for them to check. Third-party quality inspection companies like EC Global Inspection would assist you in determining a checklist of things to look for in conducting a quality inspection.
Depending on the details of your product, different items will be in your inventory. For instance, if you’re making coffee pots, ensure the lid closes securely and isn’t scratched. You should also ensure that there isn’t any dirt within it.
Even though these are generic products, there are certain things you should look for while selling on Amazon.
Three necessary checks to ensure Amazon compliance
When it comes to what they will and won’t allow, Amazon is extremely picky. Therefore, you must make sure that you adhere to their criteria. They will only accept your shipment if you comply.
Have your inspector check for these specific things.
1. Labels
Your label must have a white background, be easily readable, and include exact product details. Additionally, it should be simple to scan. No other barcodes should be visible on the packages, and it needs a unique barcode.
2. Packaging
Your packaging must be good enough to avoid breakage and leakage. It must stop dirt from entering the interior. Both the international flight and the journey to your clients must be successful. Carton drop tests are crucial because of the often rough handling of the packages.
3. Quantity per Carton
The outer cartons mustn’t contain a mix of SKUs. The number of products in each carton must also be the same. For instance, if your shipment includes 1,000 pieces, you might have ten outer cartons containing 100 items.
The best thing to do as an amazon seller is to employ the services of a Third-party Product Quality Inspection Company. These Third-party Product Quality Inspection Company has the resource and technical know-how to ensure that your products meet the required quality stated by Amazon.
Why Choose EC Global Inspection?
EC is a reputable third-party product quality inspection organization founded in China in 2017. It has a combined experience of 20 years in quality technology, with executive members who have worked across various well-known trading companies and third-party inspection companies.
We are familiar with the quality technology of multiple products in international trade and the industry standards of different countries and regions. As a high-quality inspection organization, our company aims to provide customers with the following services: Textiles, household goods, electronics, machinery, foodstuffs for the farm and table, business supplies, minerals, etc. These are all included in our product line.
Some benefits you would get from working with us at EC Global Inspection include the following:
- You work with an honest and fair working attitude and professional inspectors to reduce the risk of receiving defective products for you.
- Ensure your goods comply with domestic and international mandatory and non-mandatory safety regulations.
- Perfect testing equipment and perfect service are the guarantees of your confidence.
- Always customer-oriented, flexible functioning to gain more time and space for you.
- Reasonable price, reduce your inspection of the goods required to travel costs and other incidental expenses.
- A flexible arrangement, 3-5 working days in advance.
Conclusion
Amazon might be strict in the enforcement of its quality policy. Still, not all sellers want to sever ties with their prized customers. In compliance with Amazon’s quality policy, you must ensure quality control for your products. Then, there will be no need for low ratings or angry customers.
We hope you will use this information to help maintain the quality of your product. Whenever you require the services of a trustworthy quality inspector, EC Global Inspection will always be available to help you.
Post time: Jan-05-2023